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Privacy Policy

September 25, 2015 v1.3

PRIVACY POLICY

Swing Set Stuff, Inc. (“Swing Set Stuff”) with its principle place of business in new Boston, Michigan, 48164, and its DBA’s, subsidiaries, affiliates, directors, employees, independent contractors, agents or any other party designated by Swing Set Stuff (collectively included in the prior definition of “Swing Set Stuff”) considers the privacy needs and concerns of our customers and visitors to this Website important.

To communicate our commitment to our customers and visitors’ needs and concerns, Swing Set Stuff provides this privacy policy (the “Privacy Policy”) to explain the information we may gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. Our Privacy Policy, however, only applies to our Website. It does not apply to other websites that we may from time-to-time link to. These other websites are outside of our control and operate according to their own privacy practices so remember to consult those website's privacy policies.

Agreement to Accept this Privacy Policy: You agree that this Privacy Policy is part of the basis of the bargain between you and Swing Set Stuff and without it the terms and services, as well as fees charged for use of this Website would be materially different. By using Swing Set Stuff’s Website and by providing Personal Information in any manner, including through written correspondence, telephone communications, through our Website, or through our customer service, you are consenting to the manner in which Swing Set Stuff will collect, use, disclose and otherwise manage your Personal Information, as set out below. Further, the user agrees, without limitation or qualification, to be bound by this Privacy Policy.

Who May Use the Website: The Website is not intended or designed for users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.

United States Use: The Website is intended for users from the United States and those not governed by privacy regulations and laws of countries outside of the U.S. Users from the European Union are advised not to disclose Personal Information to Swing Set Stuff. Information sent to us will be housed on servers located in the United States. Do not send us information unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Policy.

Collection and Use of Personal Information: We may collect Personal Information that you provide to us when you:

  • Submit any content, provide any updates, make any purchases; post any comments, or otherwise engage in any manner with Swing Set Stuff’s Website;
  • Contact Swing Set Stuff by email, through our help desk, or if you call Swing Set Stuff;
  • Visit or register with Swing Set Stuff’s Website or participate in any feature of our Website, such as interacting with us through other website providers or social media outlets, or telling us where you heard about Swing Set Stuff. Examples of which include Facebook, Pinterest, Instagram, Google+, or Twitter; or
  • Enter into any contest or respond to surveys or other communications that Swing Set Stuff may, from time-to-time provide to you.

Purchasing Through our Website: When you make any sort of purchase or transaction at our Website, and use a credit or debit card, PayPal, or any other means of payment for any such transaction, Swing Set Stuff will collect the necessary information to process your transaction, including your credit, PayPal, or debit card information and keep a history of your transactions. We also use this information to better assist you when you visit or call us. By submitting your credit card or similar payment information, you are authorizing Swing Set Stuff or its service providers to fulfill your order. We may also ask for your zip code as well, to help us improve our product and service offerings to your area. When you return previously purchased merchandise or request a refund or exchange, you may be asked to submit your name, address, phone number and show information that identifies you, such as your driver's license. Swing Set Stuff will also collect this information, which may be used to assist us in preventing fraud and identity theft. When you call Swing Set Stuff’s customer service you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.

Website Registration: If you create an account or otherwise register with Swing Set Stuff’s Website, you or, if you are the legal guardian or otherwise legally responsible for another person, your legal dependent on Swing Set Stuff’s Website you are asked for information such as your name, address, phone number, e-mail address, and a password that you select. Also, when you register you may have the opportunity to sign up for future marketing information from Swing Set Stuff. However, you will have the option to opt out of registration if you email Swing Set Stuff.

Contests, Questions or Surveys: From time-to-time, Swing Set Stuff may offer you the chance to ask a question, participate in a survey, or enter a contest through a sponsored event or through our Website. At such time, Swing Set Stuff may collect your name, address, phone number and e-mail address. We will use this information to administer your participation in a contest.

Other Uses of Personal Information: Swing Set Stuff also uses Personal Information, to continually assess and improve the products and services we offer. From time-to-time, we would also like to inform you of products and services, sales and special offers that might benefit you.

Disclosure of Personal Information: From time-to-time Swing Set Stuff may enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to Swing Set Stuff’s customers and, therefore, we will share your Personal Information with those marketing partners to help provide you such information. We may share non-identifiable aggregated information with these companies, but we will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.

Access to Personal Information by Companies that Work with or on Behalf of Company: Some of our operations, such as our electronic commerce or shipping operations, may be manage, in whole or in part, by service providers who are unaffiliated with Swing Set Stuff. These service providers may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event, however, will Swing Set Stuff authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.

Your physical address and phone number may be used for purposes of contacting you through mail or other delivery service providers (e.g., U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.

Sale of Business: If all of Swing Set Stuff or some of Swing Set Stuff’s assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction. In no event, however, will we authorize these companies to use your Personal Information for any reason other than for business purposes.

Disclosures of Personal Information in Legal Proceedings: If Swing Set Stuff or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Swing Set Stuff or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, Swing Set Stuff or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. Swing Set Stuff or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Swing Set Stuff, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Information Sharing Disclosure Requests: Under California Civil Code section 1798.83, a California resident has the right to request one Notice of Information-Sharing Disclosure per year which will identify any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to customerservice@swingsetstuff.com.

Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.

Visiting Our Website: In general, you can visit our Website without telling us who you are or providing us with any information. We may, however, collect the Internet protocol (IP) addresses of all visitors to our Website and other related generic information such as page requests, browser type, operating system and average time spent on our Website. Swing Set Stuff uses this information to monitor and improve its Website. Swing Set Stuff may also use cookies, related technologies, and technologies to be developed that may be stored on your hard drives or memory devices so we can recognize you when you return to our Website. All pages on our Website where you are prompted to log in or that are customizable likely require that you accept cookies. If you have registered with our Website, these cookies (i) may let us know who you are, (ii) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (iii) will provide us and our Service Providers with information that we will use to personalize our Website in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Website, you will limit the functionality we can provide when you visit our Website.

Security of Personal Information: Swing Set Stuff maintains commercially reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. Swing Set Stuff is also committed to employing reasonable technology in order to protect the security of Swing Set Stuff’s Website, as well as any email communications. But even with the best technology and unlimited resources, no website or electronic communication is 100% secure. We will take reasonable measures which we believe are appropriate to protect our communications and your Personal Information from loss, misuse, alteration or destruction, virus or other malicious software, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

Privacy Policy Modifications: From time to time Swing Set Stuff may modify or amend this Privacy Policy to comply with new laws, regulations, or to reflect future changes in our business practices. Any changes in our policies will be communicated on this page so please check back on occasion. We also may post a notice on our Website or send an email communicating a change in Swing Set Stuff’s Privacy Policy.

Contacting Us: If you have any questions about our handling of Personal Information, please email us at customerservice@swingsetstuff.com using “Attention Privacy Policy” in the subject line of your email. Alternatively, you may call us at (734) 753-5375.